Due to the nature of our print-on-demand and dropship products, they only qualify for a replacement or refund if they match at least one of the following conditions:
If the product itself is flawed
If the quality of the printing is poor
If the final product is materially different from the product presented on the site
You must submit a claim within 15 days of the delivery date.
If there's an issue with your product, please submit a claim through our online form. You'll need your order number and the email address you used to place the order. We will use this information to look into a replacement or refund and prevent future errors.
If your order qualifies for a replacement or refund, we will determine which of these is more appropriate on a case-by-case basis.
Returns are not accepted. If you send us your order, it will no longer be eligible for a replacement or refund. The item(s) will be forfeited, and you will be responsible for the return shipping cost.